California Moving Regulations

California’s Public Utilities Commission regulates California Intra-state household moving.

CALIFORNIA RULES AND REGULATIONS

California’s Public Utilities Commission, www.cpuc.ca.gov, regulates California intrastate household moving.  The mover must have a CAL-T # (with this, you can verify if a local mover is licensed and insured).  Moving companies adopt the same tariff (Tariff maximum 4, which they can charge an hourly rate up to the tariff the commission has adopted).

In California, a local move is any move within the state that is less than 100 miles and the move would be priced on an hourly basis.  An intrastate (long distance move) is over 100 miles in the state of California and is priced by weight and distance.

One important thing to remember is to make sure your local mover carries workers compensation and the proper licensing on equipment and vehicles.

If you have any questions on licensed movers in the state of California, you can call the:

California Public Utilities Commission
www.cpuc.ca.gov
505 Van Ness Ave., Room 5218
San Francisco, CA 94102
1-800-877-8867, 6002# to see if they are licensed and insured.

California Moving and Storage Association
10900 E. 183rd St., Suite 300
Cerritos, CA 90703-5370
www.thecmsa.org
(562) 865-2900
(800) 672-1415 – Toll free
(562) 865-2944 – Fax

INTERSTATE MOVES:

For any questions on interstate movers, and finding a licensed mover, you may contact the:

Federal Motor Carrier Safety Administration
www.fmcsa.dot.gov
1200 New Jersey Avenue SE
Washington, DC  20590
1-800-832-5660

Protect Your Move (Federal Motor Carrier Safety Administration)
www.protectyourmove.gov

US Department of Transportation
www.dot.gov
1200 New Jersey Avenue SE
Washington, DC  20590
1-800-877-8339
1-866-377-8642

American Moving & Storage Association
www.moving.org
1611 Duke Street
Alexandria, VA  22314
1-800-849-2672

The following is a list of related moving contacts:

Attorney General’s Office California Department of Justice
Attn: Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550
Voice: (916) 322-3360 or (Toll-free in California) (800) 952-5225 Fax: (916) 323-5341

California Chamber of Commerce
1215 K Street, Suite 1400
Sacramento, CA 95814
P.O. Box 1736
Sacramento, CA 95812-1736
Telephone (916) 444-6670
Fax (916) 325-1272
www.calchamber.com

California Department of Consumer Affairs
Consumer Information Division
1625 North Market Blvd.
Suite N 112
Sacramento, CA 95834
916- 445-1254
Toll free: 1-800-952-5210
TTY: 916-322-1700; Toll Free: 1-800-326-2297
E-mail:
dca@dca.ca.gov
Contractors State License Board
9821 Business Park Drive
Sacramento  , CA 95827
916-255-2924 (N. Ca.)
562-345-7600 (S. Ca.)
www.cslb.ca.gov

Bureau of Automotive Repair
California Department of Consumer Affairs

P.O. Box 989001
West Sacramento, CA 95798-9001
916-255-4300
Toll free: 1-800-952-5210
TTY: 916-322-1700; Toll Free: 1-800-326-2297
Fax: 916-255-1369
E-mail:
BAREditor@dca.ca.gov
www.autorepair.ca.gov

Kern County District Attorney’s Office
Consumer Protection Unit
Justice Building
1215 Truxtun Ave., 4th Floor
Bakersfield, CA 93301
661-868-2340
Fax: 661-868-2135
E-mail:
dacriminal@co.kern.ca.us
www.co.kern.ca.us/da

Consumer and Environmental Protection Unit
Solano County District Attorney’s Office
675 Texas Street, Suite 4500
Fairfield, CA 94533
707-784-6800
Fax: 707-784-7986
www.co.solano.ca.us/depts/da/
District attorney’s website

Consumer & Environmental Protection Division
Fresno County District Attorney’s Office
929 L Street
Fresno, CA 93721
559-488-3836
559-488-3141
E-mail:
damail@co.fresno.ca.us
www.co.fresno.ca.us, District attorney fraud and consumer protection resources

Los Angeles County Department of Consumer Affairs
500 West Temple St., Room B-96
Los Angeles, CA 90012-2722
213-974-1452
Toll free: 1-800-593-8222 (L.A. County)
TTY: 213-626-0913
Fax: 213–617-1431
E-mail:
dca@dca.lacounty.gov
www.dca.lacounty.gov

Contra Costa County District Attorney’s Office
900 Ward Street, 4th Floor
Martinez, CA 94553
925-957-2200
925-646-4620
Fax: 925-646-4683
www.co.contra-costa.ca.us Consumer protection division of Contra Costa

Stanislaus County District Attorney’s Office
Consumer Fraud Unit

832 12th Street, Suite 300
Modesto, CA 95354
209-525-5550
Fax: 209-525-5545
www.stanislaus-da.org

Monterey County District Attorney’s Office
Consumer Protection Division
1200 Aguajito Road, Room 301
Monterey, CA 93940
831-755-5073 (Salinas)
831-647-7770 (Monterey)
831-385-8373 (King City)
Fax: 831-647-7762
www.co.monterey.ca.us District attorney’s page

Napa County District Attorney’s Office
Consumer/ Environmental Protection Division

931 Parkway Mall
Napa, CA 94559
707-253-4211
707-253-4059 (Hotline)
Toll free: 888-314-0107
Fax: 707-253-4041
www.co.napa.ca.us, Napa County website

San Mateo County District Attorney’s Office
Consumer & Environmental Unit
400 County Center, 3rd Floor
Redwood City, CA 94063
650-363-4651
650-363-4636
Fax: 650-363-4873
www.co.sanmateo.ca.us

San Diego County District Attorney’s Office
Consumer Protection Unit
330 W. Broadway, Suite 750
San Diego, CA 92101
619-531-4040
619-531-3507 (hotline)
Fax: 619-237-1351
www.sdcda.org

San Francisco County District Attorney’s Office
Consumer and Environmental Protection Unit
732 Brannan St.
San Francisco, CA 94103
415-551-9595 (Hotline)
415-553-1751
Fax: 415-551-9504
www.sfdistrictattorney.org

Santa Clara County District Attorney’s Office
Consumer Protection Unit
70 West Hedding St.
West Wing, 4th Floor
San Jose, CA 95110
408-792-2880
408-299-7400
Fax: 408-279-8742
E-mail:
Consumer Protection@da.sccgov.org
www.santaclara-da.org

San Luis Obispo County District Attorney’s Office
Economic Crime Unit
Consumer Fraud Department
County Courthouse Annex
1050 Monterey St., Room 223
San Luis Obispo, CA 93408
805-781-5856
www.slocounty.ca.gov

Marin County District Attorney’s Office
Consumer Protection Unit

Hall of Justice, Room 130
3501 Civic Center Dr.
San Rafael, CA 94903
415-499-6450
Fax: 415-499-3719
E-mail:
consumer@co.marin.ca.us
www.co.marin.ca.us

Orange County District Attorney’s Office
Consumer Protection Unit
401 Civic Center Dr. W.
Santa Ana, CA 92701
714-648-3600
Fax: 714-648-3636
E-mail:
consumercomplaint@da.ocgov.com
www.orangecountyda.com

Santa Barbara County District Attorney’s Office
Consumer Protection Unit

1112 Santa Barbara St.
Santa Barbara, CA 93101
805-568-2390
www.countyofsb.org/da

Santa Cruz County District Attorney’s Office
Division of Consumer Affairs

701 Ocean St., Room 200
Santa Cruz, CA 95060
831-454-2050
TTY: 831-454-2123
Fax: 831-454-2694
E-mail:
dao@co.santa-cruz.ca.us
www.co.santa-cruz.ca.us

Ventura County District Attorney’s Office
Consumer Mediation Section
800 South Victoria Ave.
Ventura, CA 93009
805-654-3110
www.countyofventura.org

Los Angeles City Attorney’s Office
Consumer Protection Unit
200 North Main St., 7th FL
Los Angeles, CA 90012
213-978-8070
TTY: 212-978-8310
Fax: 213-978-8111

www.lacity.org/atty
San Diego City Attorney’s Office
Consumer and Environmental Protection Unit
1200 Third Ave., #1620
San Diego, CA 92101
619-533-5600
619-236-6220
TTY: 619-702-7198
Fax: 619-236-7215
E-mail:
cityattorney@sandiego.gov
www.sandiegocityattorney.org

Santa Monica City Attorney’s Office
Consumer Protection Division
1685 Main St., Third Floor
Santa Monica, CA 90401
310-458-8336
TTY: 310-917-8696
Fax: 310-395-6727
E-mail:
consumer.mailbox@smgov.net
www.smgov.net/atty

State Department of Financial Institutions
45 Fremont St., Suite 1700
San Francisco, CA 94105-2219
415-263-8500
916-322-0622
Toll free: 1-800-622-0620 (CA)
Fax: 415-263-8830
E-mail:
consumer@dfi.ca.gov
www.dfi.ca.gov

California Department of Insurance
Consumer Services Division
300 S. Spring St., South Tower
Los Angeles, CA 90013
213-897-8921
Toll free: 1-800-927-4357 (CA)
TTY: 1-800-482-4833
www.insurance.ca.gov

Dept. of Managed Health Care, California HMO Help Center
980 Ninth Street, Suite 500
Sacramento, CA 95814-2725
Toll free: 1-888-466-2219
TTY: 1-877-688-9891(Toll free)
Fax: 916-255-5241
E-mail:
GenInfo@dmhc.ca.gov
www.hmohelp.ca.gov

Department of Corporations
Consumer Services Office
1515 K St., Suite 200
Sacramento, CA 95814
916-327-7585
Toll free: 1-866-275-2677
TTY: 1-800-735-2966
Fax: 916-322-8864
www.corp.ca.gov