North Carolina Moving Regulations

North Carolina Utilities Commission regulates North Carolina’s Intrastate moving.

North Carolina Moving Rules and Regulations

The North Carolina Utilities Commission (Commission) regulates intrastate household goods moves.  The Commission issues each mover a C number once the mover has complied with the state’s requirements.  Movers are required to operate under the provisions of the Maximum Rate Tariff issued by the Commission.  This tariff provides the moving documents movers must use and sets the maximum charge for each service provided.  The Commission holds all movers in the state of North Carolina responsible for following the published rates, policies, and procedures.

In North Carolina, moves of 35 miles or less are priced on an hourly basis; if the move is 36 miles or more, the move is priced by weight and distance.  The moving company is required to have its C number on its vehicles for all intrastate transport, both hourly and weight/distance.  The Commission requires movers to have vehicle, cargo, and general liability insurance; however, you should also make sure that the mover carries workers compensation.

A North Carolina law effective October 1 puts advertising and vehicle identification restrictions on non-certificated and non-licensed movers. Any such illegal mover  who’s caught advertising through vehicle placards, phone books, print media, Internet, billboards or business cards will face a civil penalty of up to $5,000. In addition, certificated movers must mark their vehicles with company name, city and North Carolina Utilities Commission license number in three-inch letters. If the vehicles are used for interstate traffic, certificated movers must add DOT and MC numbers near their company in the same size.

If you have any questions pertaining to a move performed within NC, you may contact:

North Carolina Utilities Commission 
919-733-7766; 1-866-380-9816
http://www.ncuc.net/consumer/ucconsum.htm Transportation Section(consumer info, tariff & legal carriers list)
Dobbs Building
430 North Salisbury Street
4325 Mail Service Center
Raleigh, NC 27699-4325
 
North Carolina Movers Association 
www.ncmovers.org
PO Box 61210 
Raleigh, NC  27661-1210 
1-800-325-2114 
Better Business Bureau of North Carolina 
www.nwnc.bbb.org
500 West Fifth Street, Suite 202
Winston-Salem, NC 27101-2728
 
Phone: 336.725.8348 
1-800.777.8348
Fax: 336.777.3727
http://search.bbb.org/search.html (Reliability Report)

INTERSTATE MOVES:

For any questions on interstate movers and finding a licensed mover, you may contact:

Federal Motor Carrier Safety Administration
www.fmcsa.dot.gov
1200 New Jersey Avenue SE
Washington, DC  20590
1-800-832-5660
Protect Your Move (Federal Motor Carrier Safety Administration)
www.protectyourmove.gov
US Department of Transportation
www.dot.gov
1200 New Jersey Avenue SE
Washington, DC  20590
1-800-877-8339
1-866-377-8642
American Moving & Storage Association
www.moving.org
1611 Duke Street
Alexandria, VA  22314
1-800-849-2672

The following is a list of related moving contacts:

North Carolina Attorney General
www.ncdoj.com
9001 Mail Service Center
Raleigh, NC 27699-9001
Telephone: 919-  716-6400
Fax: 919 – 716-6750
North Carolina Chamber of Commerce
www.ncchamber.net
701 Corporate Center Drive, #400
Raleigh, NC  27607
919-836-1400
North Carolina Dept of Insurance
www.ncdoi.com
Dobbs Building
430 N. Salisbury Street
1201 Mail Service Center
Raleigh, NC 27699-1201
800-546-5664 – in North Carolina Only
919-807-6750 – outside North Carolina