North Carolina Utilities Commission regulates North Carolina’s Intrastate moving.
North Carolina Moving Rules and Regulations
The North Carolina Utilities Commission (Commission) regulates intrastate household goods moves. The Commission issues each mover a C number once the mover has complied with the state’s requirements. Movers are required to operate under the provisions of the Maximum Rate Tariff issued by the Commission. This tariff provides the moving documents movers must use and sets the maximum charge for each service provided. The Commission holds all movers in the state of North Carolina responsible for following the published rates, policies, and procedures.
In North Carolina, moves of 35 miles or less are priced on an hourly basis; if the move is 36 miles or more, the move is priced by weight and distance. The moving company is required to have its C number on its vehicles for all intrastate transport, both hourly and weight/distance. The Commission requires movers to have vehicle, cargo, and general liability insurance; however, you should also make sure that the mover carries workers compensation.
A North Carolina law effective October 1 puts advertising and vehicle identification restrictions on non-certificated and non-licensed movers. Any such illegal mover who’s caught advertising through vehicle placards, phone books, print media, Internet, billboards or business cards will face a civil penalty of up to $5,000. In addition, certificated movers must mark their vehicles with company name, city and North Carolina Utilities Commission license number in three-inch letters. If the vehicles are used for interstate traffic, certificated movers must add DOT and MC numbers near their company in the same size.
If you have any questions pertaining to a move performed within NC, you may contact:
North Carolina Utilities Commission919-733-7766; 1-866-380-9816http://www.ncuc.net/consumer/ucconsum.htm Transportation Section(consumer info, tariff & legal carriers list)Dobbs Building430 North Salisbury Street4325 Mail Service Center
Raleigh, NC 27699-4325North Carolina Movers Associationwww.ncmovers.orgPO Box 61210Raleigh, NC 27661-12101-800-325-2114Better Business Bureau of North Carolinawww.nwnc.bbb.org500 West Fifth Street, Suite 202
Winston-Salem, NC 27101-2728Phone: 336.725.83481-800.777.8348
Fax: 336.777.3727http://search.bbb.org/search.html (Reliability Report)
For any questions on interstate movers and finding a licensed mover, you may contact:
Federal Motor Carrier Safety Administrationwww.fmcsa.dot.gov1200 New Jersey Avenue SEWashington, DC 205901-800-832-5660Protect Your Move (Federal Motor Carrier Safety Administration)www.protectyourmove.govUS Department of Transportationwww.dot.gov1200 New Jersey Avenue SEWashington, DC 205901-800-877-83391-866-377-8642American Moving & Storage Associationwww.moving.org1611 Duke StreetAlexandria, VA 223141-800-849-2672
The following is a list of related moving contacts:
North Carolina Attorney Generalwww.ncdoj.com9001 Mail Service Center
Raleigh, NC 27699-9001
Telephone: 919- 716-6400
Fax: 919 – 716-6750North Carolina Chamber of Commercewww.ncchamber.net701 Corporate Center Drive, #400Raleigh, NC 27607919-836-1400North Carolina Dept of Insurancewww.ncdoi.comDobbs Building430 N. Salisbury Street1201 Mail Service Center
Raleigh, NC 27699-1201
800-546-5664 – in North Carolina Only
919-807-6750 – outside North Carolina