The Virginia Department of Motor Vehicles regulates household movers. The mover publishes their tariff with this government agency and can be filed either individually or as a group tariff. This tariff outlines all of the services and charges for the movers, and the Virginia Department of Motor Vehicles holds all movers in the state of Virginia responsible for following by their published rates, policies, and procedures.
In the state of Virginia, if the move is less than 30 miles, the mover is not required to have a tariff and local moves are not regulated, but the moving company is required to have a property carrier permit from DMV. If the move is 31 miles and over, it is priced by weight and mileage, and is regulated, and the moving company is required to have a certificate of public convenience and necessity from DMV. The moving company is also required to have a DOT # on their vehicles.
One important thing to remember is that you make sure your local mover carries workers compensation insurance and the proper licensing on equipment and vehicles.
To find out more on tariffs or if the company is licensed, you can contact:
Virginia Department of Motor Vehicles PO BOX 27412 Richmond, VA 23269 www.dmv.state.va.us 866-368-5463 Virginia Movers and Warehousemens Association12081 Richmond Highway
P.O. Box 206, Concord, VA 24538
434/993-2499 or 888/650-VMWA, www.vmwa.org
Virginia Better Business Bureau www.richmond.bbb.org 720 Moorefield Park Dr., Suite 300
Richmond, VA 23236 Richmond – 804.648.0016 / Fax – 804.320.0248
Fredericksburg – 540.373.9872
Charlottesville – 434.971.3707 http://search.bbb.org/search.html (Reliability Report) INTERSTATE MOVES:
For any questions on interstate movers, and finding a licensed mover, you may contact the:
Federal Motor Carrier Safety Administration www.fmcsa.dot.gov 1200 New Jersey Avenue SE Washington, DC 20590 1-800-832-5660 Protect Your Move (Federal Motor Carrier Safety Administration) www.protectyourmove.gov US Department of Transportation www.dot.gov 1200 New Jersey Avenue SE Washington, DC 20590 1-800-877-8339 1-866-377-8642 American Moving & Storage Association www.moving.org 1611 Duke Street Alexandria, VA 22314 1-800-849-2672The following is a list of related moving contacts:
Attorney General of Virginia www.oag.state.va.us 900 East Main StreetRichmond, VA 23219
(804) 786-2071 Virginia Chamber of Commerce http://www.vachamber.com/ 9 South Fifth Street Richmond, VA 23219 804-644-1607 Consumer Affairs
Department of Agriculture and Consumer Services
P.O. Box 1163
Richmond, VA 23218
804-786-2042
Toll free: 1-800-552-9963 (VA)
www.vdacs.virginia.gov City Offices Office of Consumer Affairs
City Hall, 301 King Street, Room 1900
Alexandria, VA 22313
703-838-4350
Fax: 703-838-6426
www.alexandriava.gov/citizen Office of the Commonwealth’s Attorney
Consumer Affairs Division
Judicial Center, Building 10B
2425 Nimmo Pkwy.
Virginia Beach, VA 23456
757-385-5836
www.vbgov.com/dept/oca/ Banking Authorities Bureau of Financial Institutions
P.O. Box 640
Richmond, VA 23218
804-371-9657
804-371-9705
www.scc.virginia.gov Insurance Regulators Bureau of Insurance
State Corporation Commission
PO Box 1157
Richmond, VA 23218
804-371-9741
804-371-9967
www.scc.virginia.gov Securities Administrators Division of Securities and Retail Franchising
State Corporation Commission
PO Box 1197
Richmond, VA 23218
804-371-9187
804-371-9967
Toll free: 1-800-552-7945 (VA)
www.scc.virginia.gov/srf Utility Commissions State Corporation Commission
Bureau of Public Utilities
PO Box 1197
Richmond, VA 23218
804-371-9420
804-371-9967
www.scc.virginia.gov
